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Ordered and tracked elements and companies and processed setup and payment of PO’s and invoices. Achieved an increase in Net Profit and Gross Revenue through co-managing repairs of sixty plus items per 30 days. Documented, coded, and submitted performance of warranty service work to maximize reimbursement of labor from manufacturer. Coordinated approvals and efficiency of service work with after-market guarantee firms. Communicated with management and colleagues in a professional manner.
The majority of working hours are spent within the front end of a dealership or restore shop. Exhibits capability to remain calm and well mannered when dealing with pissed off customers. Is capable of translate automotive jargon into laymanâs terms for explanatory purposes. Is able to read and interpret automotive billing statements and work orders. Imparts data to buyer relating to the work offered by the mechanic. Takes detailed notes with regard to customerâs automobile points.
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